Who we are
Suggested text: Our website address is: http://techkiddies.com.
Return Policy:
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and returned to us (No. 11 Otigba Computer Village, Ikeja, Lagos) in the same condition that you received it. It must also be in the original packaging. Items must be returned to the address above.
Several types of goods are exempt from being returned. Perishable goods and downloadable digital products, magazines & products that are intimate. Also inclusive are:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email or text to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund (depending on the condition it is in).
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
NOTE: Only regular priced items may be refunded. Items on sales or promo price cannot be refunded.
Exchanges
We only replace items if they are defective or damaged on delivery. If you need to exchange it for the same item, send us an email at alphamentips21@gmail.com and send your item to: No 11 Otigba Street Computer Village, Ikeja, Lagos.
Cookies
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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
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